Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. During high demand periods, processing may take slightly longer.
Delivery Time
Once your order has been processed and shipped, estimated delivery times are:
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- United States & International: 7–20 business days
Delivery times may vary depending on your location and customs processing.
Shipping Method
We work with trusted international fulfilment partners (including CJ Dropshipping) to ship products directly from our warehouses to customers.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can track your order at any time.
Please allow 2–5 days for tracking information to update.
Delays
In rare cases, delays may occur due to customs, weather conditions, or courier issues. If your order is delayed, please contact us at:
Incorrect Address
It is the customer’s responsibility to ensure all shipping details are correct. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the courier. If this occurs, please contact the courier directly or reach out to our support team for assistance.
Contact Us
If you have any questions about shipping, please contact us at: